©Inspired Naturally Artistic Jewelry Design
Artistic Jewelry Design
All Designs by Ron Maunder
Payments are accepted via paypal (safest for buyer and seller),certified cheque, money orders. Orders must be paid in full before shipping. Custom orders must be paid before work starts to cover material costs for the order.
IN STOCK ITEMS - ship within 4 business days after payment. If re-sizing. Allow 7 business days before shipping.
MADE TO ORDER and CUSTOM ORDER allow 6 to 8 weeks.
Shipping costs I pay half of the shipping cost for Expedited Parcels (1 to 7 days in Canada) (4 to 8 days to the US) . For International I use 4-7 Day Tracked Packet. If you would like faster shipping please let me know.
Shipping is through Canada Post www.canadapost.ca/eb/business/mailing-and-shipping
All shipments are insured and tracked as well as requiring your signature upon delivery.
Ship to Address:
All orders are shipped to the address that you specify.
Taxes/Duties/Customs - Shipping fees do NOT include duties, tax or VAT/PST/GST where applicable. These charges are the responsibility of the customer who chooses to import merchandise. These fees are usually calculated as a percentage of the invoice price. Payee of fees depends on your local laws. Some countries require payments by you directly to your Government agency. In other instances the shipper collects the funds and forwards to your local agency. Contact your local customs office for specifics so you know what to expect before you place your order.
It is my policy to not ship to some countries. If your country is not listed: A) Please make sure you are allowed to import the item you have in mind. Some countries have caps on a dollar amount per person. B) Please be aware of all fees you will be responsible for before contacting me to ask if I will ship to you.
Orders are sent as commercial shipments with customs forms accurately stating contents and price.
Refunds and Exchanges:
I guarantee the quality and craftsmanship of my work and above all else want you to be satisfied. Please contact me immediately if you have any questions or concerns about your order.
In Stock Items - (not created as a custom Made-to-Order item) may be returned for a refund, credit or exchanged within five (5) days of receipt. Must be unworn and returned in the original packaging with original stones in place and any accompanying certificates. If I resize a ring for you it may be sent back insured and with recipient signature required. Original shipping charges are not refundable. Restocking fee will be deducted from the refundable amount (15% for items less than $500. Flat fee of $75.00 per item if over $500) Contact me within 5 days of receipt fore more details.
Custom Orders (made to order items) - are final sale and not returnable. The materials are purchased especially for you and my time is invested in making the item to your specifications. I guarantee that the item will match the listing description we have agreed upon in your reserved listing. Please note that by its nature, the handmade jewelry varies ever so slightly from piece to piece.
If you receive an item that is not to your satisfaction contact me immediately. I will work with you to correct the situation by repairing or altering the item. Every effort will be made so you will be happy with your purchase. If the mistake was mine, revisions are made at my expense ASAP. Every piece is photographed during my extensive quality control procedure before shipping.
Most rings are available in full, half and quarter sizes. I take great care to make everything as you request it. Please double check ring size before ordering. In-stock rings may be sized once at no additional charge. Rings sent back to me for resizing incur a fee of $40.00 each plus the shipping.
Rings size 10 and up carry a surcharge of $70 for the extra gold for 18 Karat and $35 for 14 karat required.
Thank you for coming to my shop. I love what I do and I hope that it comes through in my work. I’ve tried create a list of “shop policies” that is mutually beneficial. I really want you to be happy with your purchase. I have a simple philosophy. I want your experience with me to be positive and then, just maybe, you will pass my name along.
All of the gemstones I use are natural, unless otherwise stated. The Diamonds are Cerified Canadian Diamonds. There is a number laser etched on the girdle and a certificate included for each diamond. I use Argentium Silver as it is simply the highest quality of Sterling Silver available. When working with white gold; I use Palladium based white gold (a zero nickle alloy). I prefer using new gold as it is free of contaminents. For liability reasons I do not work with customer supplied stones. Only completed pieces with genuine stones set in place are shipped. Ring mountings or any other piece with unset stones are not available for sale.